Shipping and Returns
SHIPPING: Orders are shipped via USPS Priority Mail, with delivery confirmation, for a flat fee of $7.00. Free Shipping on orders over $100.00.
GIFT WRAP: We offer free gift wrap on your order! E-mail Orders@SterlingHeartJewelry.com for details and add product code 0001 to your order.
SALES TAX: Sterling Heart Jewelry charges sales tax where applicable.
RUSH ORDERS: Looking to have your items arrive in a hurry? We can offer USPS Express Mail for an additional charge of $10.00 over the standard shipping charges.
RETURN POLICY: If you are not satisfied with your purchase, return the item within four (4) days of receipt. E-mail Returns@sterlingheartjewelry.com to receive a Return Merchandise Authorization (RMA) number prior to returning your purchase. All returned jewelry must be unworn, unaltered, and shipped in a secure padded mailer. Refunds will not be issued on damaged items that are not packaged and shipped properly.
Information gathered by Sterling Heart Jewelry is collected solely for the purposes of completing your order and communicating with you. This information is kept strictly confidential and will not be shared with outside entities for any purpose other than completing and billing your order.